Frequently Asked Questions

What is RUN EXPERIENCE?

RUN EXPERIENCE is an interactive game on a LED floor where light, movement, and strategy combine to create an immersive experience. The floor reacts to your steps, patterns change in real time, and every second counts toward your final score.

Do I need to know how to play beforehand?

No. RUN EXPERIENCE is intuitive and easy to learn. Within a few seconds, you'll be fully immersed in the experience.

Are the rooms all the same?

NEOFUN Faro has 3 LED Floor rooms:

2 rooms for 2 to 4 players — ideal for quick and intense challenges. 1 room for up to 8 players — perfect for groups, birthdays, and epic experiences. All of them offer similar games, but the size and dynamics vary according to the number of players.

Can I bring a large group?

Yes. The largest room accommodates up to 8 players simultaneously, ideal for: birthdays, groups of friends, team building, and special occasions.

For larger groups, we can organize sessions with exclusive rental of NEOFUN, where we block out a period of time just for your group, ensuring total privacy, flexibility, and a personalized experience across all rooms. Just get in touch with us to tailor the format to your event.

What is the minimum age to play?

The experience is recommended for ages 7 and up. Younger children can enter if accompanied, but the game requires coordination and speed that are typically only comfortable from that age onward.

Are there physical restrictions?

The experience involves running, fast movements, and changes of direction. People with mobility limitations, recent injuries, or conditions that prevent physical activity should assess beforehand whether they feel comfortable.

How long does the experience last?

The Run Experience session lasts 45 minutes.

The Laser Tag session lasts 30 minutes.

Is a booking required?

Yes, online booking is mandatory.

What should I wear?

To ensure the best possible experience, it is mandatory to wear sneakers (closed sports footwear). Flip-flops, sandals, or dress shoes are not allowed for safety reasons.

We also recommend light and breathable clothing that allows you to move quickly and make the most of the game's energy.